Spent a day in the design thinking training, a complete waste of time. But it says something about design thinking in the first place, it's probably just common sense thinking.
- human-centered
- quadrant
- customer know the need, solution unknown - "ask what do you need, what makes you happy"
- customer doesn't know the need, solution unknown - "empathy interview"
- customer know the need, solution know - make to learn
- customer doesn't know the need, solution unknown - "explore ideas"
- the visual wall is better
- idea blogging, noodling
- fluster then focus, "targeted customer and objectives"
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